This website is for everyone — parents, carers, teachers, children with an adult’s support, and adults recovering from stroke, brain injury, or illness. We want as many people as possible to be able to read and use it easily, whatever device, software, or support they use.
This page explains what we aim to do, what has been done so far, where the limits are, and how to tell us about a problem.
Our aim
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.
This is an aim we work towards, not a certification. We check the site against these guidelines as pages are designed and published, and we fix problems when we find them or when readers tell us about them.
What has been done
The website has been designed with accessibility in mind from the start:
- Readable text: A clear, rounded heading style and a clean, very readable body font, with body text at 18px or larger and generous line spacing.
- Strong colour contrast: A soft, friendly palette — sky blue, sunny yellow, mint green, and warm coral on white, with deep navy text — chosen so text stays easy to read and meets WCAG AA contrast for body text.
- Keyboard-friendly navigation: Menus, links, buttons, and accordions can be reached and used with a keyboard alone, with a visible focus outline so you can see where you are.
- Alt text on images: Images carry descriptive alternative text, so people using screen readers can understand what an image shows. Decorative images are marked so they are skipped.
- Large tap targets: Buttons and menu items are sized to be easy to select on touch screens, which also helps readers with reduced hand control.
- Calm pages: No flashing content, no autoplay video or sound, no sliders, and no heavy animation. Pages use a simple, clear structure with headings in a logical order.
- Clear language: Content is written in plain, simple, international English, with clinical terms explained the first time they appear.
- Responsive design: Pages adapt to phones, tablets, and computers, and text can be enlarged with standard browser zoom without losing content.
Known limitations
We are honest about the limits that remain:
- Some older or automatically generated files, such as simple printable resources or documents, may not yet be as accessible as the main pages.
- Videos or embedded content provided by other services, where used, may have their own accessibility features and limits that are outside our direct control.
- Some colour-tagged category labels use soft background colours. Text on them uses dark text for contrast, but if any label is hard for you to read, please tell us.
- We have not tested the website with every combination of browser, device, and assistive technology. A feature that works well for most readers may still cause difficulty for some.
We review these limitations as the website grows and work to improve them over time.
Tell us about a problem
If you find any part of this website hard to use — for example, text that is difficult to read, a page that does not work with your screen reader or keyboard, or an image without a useful description — please tell us via the contact page on this website.
In your message, it helps if you can say which page you were on and what the problem was. You do not need to share any medical information.
Where possible, we will provide the page or resource you need in a more suitable format — for example, as larger-print text, a simpler plain-text version, or a version with different spacing or contrast — and we will fix the underlying problem for future readers where we can.
Improving accessibility is ongoing work, and reader feedback is a valuable part of it. Thank you for helping us make this website easier for everyone to use.